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Making IT Lean: Applying Lean Practices to the Work of IT

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Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles. The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL (R) ) as a framework for best ...

Making It Lean: Applying Lean Practices to the Work of IT 2012, CRC Press, Boca Raton

ISBN-13: 9781439876022

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