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With an active marketplace of over 175 million items, use the Alibris Advanced Search Page to find any item you are looking for.
Through the Advanced Search, you can find items by searching specific terms such as Title, Artist, Song Title, Genre, etc or you can narrow your focus using our amazing set of criteria parameters.
Advanced Search Can Help Find What You Are Searching For
Use the Alibris Advanced Search Page to narrow your search criteria and find your item!
With an active marketplace of over 175 million items, use the Alibris Advanced Search Page to find any item you are looking for.
Through the Advanced Search, you can find items by searching specific terms such as Title, Director, Actor, Genre, etc or you can narrow your focus using our amazing set of criteria parameters.
Advanced Search Can Help Find What You Are Searching For
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In this provocative yet practical book, Fred Reichheld argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades. In fact, the author is quick to highlight that less than half of today's employees believe their company deserves their loyalty. Reichheld's 1996 international bestseller, The Loyalty Effect , set out his theory and convincingly established the link between loyalty and bottom-line profits. In Loyalty Rules! , he moves from ...
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In this provocative yet practical book, Fred Reichheld argues that loyalty provides the acid test for leadership in today's volatile business environment, and that most leaders deserve failing grades. In fact, the author is quick to highlight that less than half of today's employees believe their company deserves their loyalty. Reichheld's 1996 international bestseller, The Loyalty Effect , set out his theory and convincingly established the link between loyalty and bottom-line profits. In Loyalty Rules! , he moves from theory to practice, using vivid stories from many of today's most successful companies to illustrate how superior leaders create networks of mutually beneficial, trust-inspiring partnerships between customers, employees, suppliers, and investors. Reichheld's research demonstrates that effective leaders build relationships upon six bedrock principles of loyalty: Play to win/win: profiting at the expense of partners is a short cut to a dead end; Be picky: membership is a privilege; Keep it simple: complexity is the enemy of speed and flexibility; Reward the right results: worthy partners deserve worthy goals; Listen hard and talk straight: long-term relationships require honest, two-way communication and learning; and Preach what you practice: actions often speak louder than words but together, they are unbeatable.
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Seller's Description:
Very Good. Ships from Reno, NV. Former Library book. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
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Seller's Description:
This item shows some wear from consistent use, but remains in good condition and works great. It may be marked, have identifying markings on it, or show other signs of previous use.
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Good. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
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Seller's Description:
Good. Ships from Reno, NV. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
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Seller's Description:
Acceptable. Shows definite wear, and perhaps considerable marking on inside. Shipped to over one million happy customers. Your purchase benefits world literacy!
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Very good. Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s).
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Good. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, that'll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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Very Good. This book is in very good condition. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. Ships within 24 hours from US or UK warehouse but NO EXPEDITED ORDERS. See all our books here, order more than 1 book and get discounted shipping.
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Seller's Description:
Very good. A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.
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Seller's Description:
Good. A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.