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A classic reference written by an international group of recognized experts, this classic reference covers the trilogy of processes--planning, control, and results--that underlie management for quality. In response to the growing importance of computer software as the driving force behind both engineering and its management, this edition adds critical information on the latest computer software and their applications.

Juran's Quality Handbook 1998, McGraw-Hill Professional Publishing, New York, NY

ISBN-13: 9780070340039

5th edition