Industrial Engineering What you need to know to engineer the global serviceeconomy. As customers and service providers create new value throughglobally interconnected service enterprises, service engineers arefinding new opportunities to innovate, design, and manage theservice operations and processes of the new service-based economy.Introduction to Service Engineering provides the tools andinformation a service engineer needs to fulfill this critical newrole. The book introduces engineers as well as students to ...

Introduction to Service Engineering 2010, Wiley, Hoboken, NJ

ISBN-13: 9780470382417