Integrity Service: Treat Your Customers Right-Watch Your Business Grow

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In a world of automated phone systems and terminally frustrated customers, Willingham's book empowers employees who want to provide the kind of superior service people want.

Integrity Service: Treat Your Customers Right-Watch Your Business Grow 2013, Free Press

ISBN-13: 9781476763323

Trade paperback

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Integrity Service: Treat Your Customers Right-Watch Your Business Grow 2005, Free Press, New York, NY

ISBN-13: 9780743270274

Hardcover

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