Implementing Is0 9001: 2000: The Journey from Conformance to Performance

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Implementing Is0 9001: 2000: The Journey from Conformance to Performance - Taormina, Tom, and Brewer, Keith
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ISO 9001:2000: A start-to-finish implementation guide to the newly updated ISO standard from two of the world's leading quality practitioners! -- The realist's guide to ISO 9001:2000 -- internal audits, choosing registrars, ensuring customer focus, measuring results, and much more. -- Dell's Asset Recovery Business (ARB): A start-to-finish ISO 9001 case study, from the insiders who made it happen! -- Moving ISO 9001 from "cost center" to "profit center"! To maintain their ISO 9001 certifications, organizations worldwide ...

Implementing Is0 9001: 2000: The Journey from Conformance to Performance 2001, Prentice Hall PTR, Upper Saddle River, NJ

ISBN-13: 9780130619099

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