ITIL Intermediate Certification Companion Study Guide - Service Lifecycle Exams

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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, ...

ITIL Intermediate Certification Companion Study Guide - Service Lifecycle Exams 2016, John Wiley & Sons Inc, New York

ISBN-13: 9781119012214

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