Human Resources Management in the Hospitality Industry

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"Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and ...

Human Resources Management in the Hospitality Industry 2015, Wiley

ISBN-13: 9781118988503

2nd Revised edition

Hardcover

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Human Resources Management in the Hospitality Industry 2008, Wiley, Hoboken, NJ

ISBN-13: 9780470084809

Hardcover

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