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Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance

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Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry. Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of ...

Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance 1999, Routledge, London

ISBN-13: 9780415757812

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