How to Handle Tough Situations at Work: A manager's guide to over 100 testing situations

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Every day of their working lives managers face situations which call upon their skills, experience and judgement in making decisions. Some of these decisions are relatively straightforward, but others are less savoury. These decisions inevitably involve people: Should I and how do I confront a poor performer? How do I counsel someone who has just had a major trauma at home? How do I cope with a bully? Can I, should I, how do I fire someone? Most books for managers shy away from the unsavoury areas of discipline and ...

How to Handle Tough Situations at Work: A manager's guide to over 100 testing situations 2002, Prentice-Hall, Harlow

ISBN-13: 9780273656036

Paperback

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