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House of Quality in a Minute: Quality Function Deployment

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Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how ...

House of Quality in a Minute: Quality Function Deployment 2006, Chi Publishers

ISBN-13: 9780967602363

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