Hospitality from the Heart: Engage Your Employees, Deliver Extraordinary Service, and Create Loyal Guests

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Hospitality from the Heart: Engage Your Employees, Deliver Extraordinary Service, and Create Loyal Guests - Johnson, Brandon W, and Roden, Katherine Foley
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You may serve great food. You may have a beautiful building and grounds. You may have the hippest dacor. You may have all of the newest technology wants and needs. In today's world, though, that's not enough. Because it's not just about all of those things or whether your marketing efforts bring customers to your place of business. It's about whether your hospitality will bring your guests back. Hospitality from the Heart-- Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts. Jim ...

Hospitality from the Heart: Engage Your Employees, Deliver Extraordinary Service, and Create Loyal Guests 2013, Bookhouse Fulfillment

ISBN-13: 9781592985791

Hardcover

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