HR at Your Service: Lessons from Benchmark Service Organizations

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Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, thisguide aids HR leaders to plan for future client needs, conduct internal ...

HR at Your Service: Lessons from Benchmark Service Organizations 2012, Society for Human Resource Management

ISBN-13: 9781586442477

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