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Getting Past No: Negotiating Your Way from Confrontation to Cooperation

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Dealing with difficult people and situations is one of the greatest challenges we confront in our daily lives. Now William Ury, coauthor of the million-copy bestselling classic Getting to Yes, takes his system further to show how to break through intractable situations by getting difficult people past "no".

Getting Past No: Negotiating Your Way from Confrontation to Cooperation 1991, Bantam Books, New York, NY

ISBN-13: 9780553072747

Hardcover

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