Exploring Services Science: 7th International Conference, Iess 2016, Bucharest, Romania, May 25-27, 2016, Proceedings

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This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider ...

Exploring Services Science: 7th International Conference, Iess 2016, Bucharest, Romania, May 25-27, 2016, Proceedings 2016, Springer

ISBN-13: 9783319326887

2016 edition

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