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Expertise and Innovation - Fincham, Robin, and Fleck, James, and Proctor, Rob
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Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.

Expertise and Innovation 1995, Oxford University Press, USA, Oxford, England

ISBN-13: 9780198289043