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Expertise and Innovation - Fincham, Robin, and Fleck, James, and Proctor, Rob
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Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.

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Expertise and Innovation 1995, Oxford University Press, USA, Oxford, England

ISBN-13: 9780198289043

Hardcover