Electronic Information Delivery: Ensuring Quality and Value

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How do you judge the accuracy, reliability and completeness of an electronic or online database? Can quality be designed in? In the early 1990s, several initiatives were launched, including the influential SCOUG (Southern California Online Users Group) database rating scale. This project was intended to review database performance across ten broad categories: consistency; coverage and scope; timelessness; accuracy/error rate; accessibility/ease of use; integration; output; documentation; customer support and training; value ...

Electronic Information Delivery: Ensuring Quality and Value 1994, Gower Publishing Company, Aldershot, England

ISBN-13: 9780566075674

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