Difficult Conversations: How to Discuss What Matters Most

by

A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, ...

Difficult Conversations: How to Discuss What Matters Most 2011, Zhong Guo Cheng Shi Chu Ban She

ISBN-13: 9787507423587

Chinese

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Difficult Conversations: How to Discuss What Matters Most 2010, Penguin Books, New York, NY

ISBN-13: 9780143118442

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Difficult Conversations: How to Discuss What Matters Most 2000, Penguin Putnam, New York, NY

ISBN-13: 9780140288520

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Difficult Conversations: How to Discuss What Matters Most 1999, Viking Books, New York, NY

ISBN-13: 9780670883394

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Difficult Conversations: How to Discuss What Matters Most 1999, Random House Audio Publishing Group, New York, NY

ISBN-13: 9780553456127

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Difficult Conversations: How to Discuss what Matters Most 1999, Michael Joseph Ltd, London

ISBN-13: 9780718143619

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