What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of ...
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
We have been selling books online for nearly 20 years, so buy with confidence. Every order is shipped the same day or the next day. This is a used book in good condition and may show some signs of use or wear.
This item is gently used in good or better condition. If it is a textbook it may not have supplements. It may have some moderate wear and possibly include previous owner's name, some markings and/or is a former library book. We ship within 1 business day and offer no hassle returns. Big Hearted Books shares its profits with schools, churches and non-profit groups throughout New England. Thank you for your support!
Support Your Planet. Buy CLEAN EARTH BOOKS. Shipping orders swiftly since 2008. A great value for the avid reader! GOOD can range from a well cared for book in great condition to average with signs of slight wear. Overall, All text in great shape! Comes with our 100% Money Back Guarantee. Our customer service can't be beat! Tracking included on all orders.
Fair. Acceptable-This Paper Back Book is readable. The covers are intact but may have creases. The dust jacket, if applicable, may be marked, and have considerable heavy wear. Pages may have a number of folds/creases and may include considerable notes and highlighting but text is legible. The "Head", "Tail" and "Fore-Edge" may include considerable markings and/or spots. Thanks for supporting our Mission at Goodwill.
Fair. We ship the same or next business day and provide a tracking number with tracking info. More wear than a good book but still very usable, accessories or attachments may not be included, we use stock photos for our listing so actual book may have different cover.
Alibris, the Alibris logo, and Alibris.com are registered trademarks of Alibris, Inc.
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited, Baker & Taylor, Inc., or by their respective licensors, or by the publishers, or by their respective licensors. For personal use only. All rights reserved. All rights in images of books or other publications are reserved by the original copyright holders.