Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

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It may be a boss who behaves like a bully and a petty tyrant, and has the power to get away with it ... It may be a co-worker who promises results, but who never, ever delivers when the chips are down ... It may be the whiner whose constant complaining and maddening negativism are driving you crazy ... At best, when people act like this, they can make life exceedingly stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! Whether you ...