Dealing with Difficult People - Harvard Business School Publishing (Compiled by), and Harvard Business School Press (Compiled by)
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Like others in the publisher's Results-Driven Manager Series, this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. Most of the articles include

Dealing with Difficult People 2004, Harvard Business School Press, Boston, MA

ISBN-13: 9781591396345

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