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Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

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Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond - Seybold, Patricia B (Read by), and Marshak, Ronni T
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It's "Webonomics" meets "The Profit Zone" as high-tech specialist Seybold shows how the Web can keep customers, increase sales, and improve profits.

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