Customer Experience 365: Daily Advice for Better Customer Service

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Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis. Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.

Customer Experience 365: Daily Advice for Better Customer Service 2016, Createspace Independent Publishing Platform

ISBN-13: 9781508651154

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