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Paperback trade, very good plus condition, bottom edge lightly rubbed, minimal edgewear. 206 pp. Comprehensive guide to the issues and problems faced by Australian health professionals when they communicate with their clients and patients from different linguistic and cultural backgrounds. Health professionals rely heavily on communication with or about a patient to provide adequate health care: they ask questions to establish what the matter is, they convey their diagnoses, actions or treatment programs via language, they give advice about health management and medication, and they give emotional support. Discusses lack of compliance and poor communication between health professional and patient-particular problems in multicultural Australia.
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