Creative Management of Small Public Libraries in the 21st Century

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Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.

Creative Management of Small Public Libraries in the 21st Century 2015, Rowman & Littlefield Publishers

ISBN-13: 9781442243552

Hardcover

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Creative Management of Small Public Libraries in the 21st Century 2014, Rowman & Littlefield Publishers

ISBN-13: 9781442243569

Trade paperback

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