Conflict Management: Resolving Disagreements in the Workplace

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When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT (formerly titled MANAGING DISAGREEMENT CONSTRUCTIVELY) helps readers improve their interpersonal, communication, and mediation skills. Several exercises and case studies throughout the book give the lessons relevance and practical application in the real world ...

Conflict Management: Resolving Disagreements in the Workplace 2005, Course Technology, Boston, MA

ISBN-13: 9781418862626

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