Computers and Conversation - Luff, Paul (Editor), and Frohlich, David (Editor), and Gilbert, Nigel G (Editor)
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In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of human*b1computer interaction (HCI). The investigation of human*b1human dialogue has emerged as a fruitful foundation for interactive system design.****This book includes eleven original chapters by leading researchers who are applying conversation analysis to HCI. The fundamentals of conversation analysis are outlined, a number of systems are described, and a critical view of their value for HCI is ...

Computers and Conversation 1990, Academic Press, London

ISBN-13: 9780124595606

Hardcover

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