Communication in Organizations: Basic Skills and Conversation Models

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One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt. This second edition of Communication in Organizations continues to give clear advice and guidance on communicating in a range of different contexts in the workplace. From handling complaints and breaking bad news to negotiating ...

Communication in Organizations: Basic Skills and Conversation Models 2006, Psychology Press, New York, NY

ISBN-13: 9781841695556

Hardcover

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Communication in Organizations: Basic Skills and Conversation Models 2005, Psychology Press, New York, NY

ISBN-13: 9781841695563

Trade paperback

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