Clients for Life: How Great Professionals Develop Breakthrough Relationships

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Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner circle of advisers, while others are employed on a one-shot basis and treated like vendors? Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for ...

Clients for Life: How Great Professionals Develop Breakthrough Relationships 2000, Simon & Schuster, New York, NY

ISBN-13: 9780684870298

Hardcover

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