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Client and Agency: Working Class Responses to Casework

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It is a startling and somewhat disturbing fact that social work researchers-as well as research psychiatrists and psychologists-have rarely explored the treatment situation from the standpoint of the client. Client and Agency, first published in the 1960s, explores by means of free-fl owing interviews, a close-up picture of the client's experiences at a social work agency.There has been a growing awareness of the importance of consumer opinion in the social services following the wide spread impact of consumer groups, ...

Client and Agency: Working Class Responses to Casework 2017, Routledge, London

ISBN-13: 9781138520646

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Client and Agency: Working Class Responses to Casework 2009, Taylor & Francis, New Brunswick, NJ

ISBN-13: 9780202363424

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