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Business Process Change: A Guide for Business Managers and Bpm and Six SIGMA Professionals

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Business Process Change: A Guide for Business Managers and Bpm and Six SIGMA Professionals - Harmon, Paul, and Business Process Trends
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In this balanced treatment of the field of business process change, Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. This updated edition covers business process management systems, business rules, enterprise architectures and frameworks (SCOR), Six Sigma, and Lean.

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Business Process Change: A Guide for Business Managers and Bpm and Six SIGMA Professionals 2007, Morgan Kaufmann Publishers, Amsterdam, Netherlands

ISBN-13: 9780123741523

2nd edition

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