Business Process Change: A Business Process Management Guide for Managers and Process Professionals

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Business Process Change , 3 rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches ...

Business Process Change: A Business Process Management Guide for Managers and Process Professionals 2014, Morgan Kaufmann Publishers, Amsterdam

ISBN-13: 9780128003879

3rd edition

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