Coverage includes: chartering, organizing, and establishing metrics for professional services; addressing the unique challenges faced by professional services in traditional product companies; and managing a professional services business at every stage of its lifecycle.

Building Professional Services: The Sirens' Song 2002, Prentice Hall, Upper Saddle River, NJ

ISBN-13: 9780130353894

Hardcover

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Building Professional Services: The Sirens' Song 2002, Prentice Hall, Upper Saddle River

ISBN-13: 9780132762106

Paperback

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