This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere.
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This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere.
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Edition: 2011, HCI Press
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Details: ISBN:
1936268353
ISBN-13:
9781936268351
Publisher:
HCI Press
Published:
2011
Language:
English
Alibris ID:
16463717464
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Seller's Description: Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.
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Edition: 2011, HCI Press
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Details: ISBN:
1936268353
ISBN-13:
9781936268351
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HCI Press
Published:
2011
Language:
English
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16459943884
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Seller's Description: Very good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Edition: 2011, HCI Press
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1936268353
ISBN-13:
9781936268351
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HCI Press
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05/2011
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English
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Edition: 2011, HCI Press
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1936268353
ISBN-13:
9781936268351
Publisher:
HCI Press
Published:
05/2011
Language:
English
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Seller's Description: Fair. One corner has some wear and tear, text is unmarked.
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Edition: 2011, HCI Press
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Details: ISBN:
1936268353
ISBN-13:
9781936268351
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HCI Press
Published:
2011
Language:
English
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16016565859
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