Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.

Benchmarking Handbook 1995, Springer, London, England

ISBN-13: 9780412735202

1995 edition

Hardcover

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