Benchmarking: A Tool for Continuous Improvement

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Presents a proven management technique that can propel any company to higher levels of performance. Describes how to benchmark every aspect of a business from new product development to operations and back office functions. Features seasoned advice from top companies including Avon, AT&T and Janssen Pharmaceutica.

Benchmarking: A Tool for Continuous Improvement 1994, John Wiley & Sons

ISBN-13: 9780939246533

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Benchmarking: A Tool for Continuous Improvement 1993, Wiley, New York, NY

ISBN-13: 9780471132066

Revised edition

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Benchmarking: A Tool for Continuous Improvement 1992, HarperCollins Publishers

ISBN-13: 9780887305481

Hardcover

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