Bare Knuckle Customer Service: How to Deliver a Knockout Customer Experience Every Time

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Drawing on their own hard-won experience and modeling the best customer service principles today, Hazeldine and Norton strip customer service back to the bone to reveal the essential tools necessary to become customers' true champions.

Bare Knuckle Customer Service: How to Deliver a Knockout Customer Experience Every Time 2012, Book Shaker, Great Yarmouth

ISBN-13: 9781781330012

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Bare Knuckle Customer Service: How to Deliver a Knockout Customer Experience and Hammer the Competition 2008, Lean Marketing Press

ISBN-13: 9781905430352

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