Art of the Apology: How, When, and Why to Give and Accept Apologies

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What matters is what you say... after you've said "I'm sorry." Whether you've been thoughtless, dishonest, hurtful, or just plain stupid, a good apology can provide an opportunity to start fresh, make things right or at the very least--make things better. But delivering a successful apology isn't always easy. In" Art of the Apology" attorney and Interfaith minister Lauren M. Bloom examines the value and the power of "eating crow" how it can contain a crisis, save a relationship, preserve your integrity, and even prevent a ...

Art of the Apology: How, When, and Why to Give and Accept Apologies 2014, Fine & Kahn

ISBN-13: 9781937075002

Hardcover

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