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America's Service Meltdown: Restoring Service Excellence in the Age of the Customer

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America's Service Meltdown: Restoring Service Excellence in the Age of the Customer - Pupo, Raul
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In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.

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America's Service Meltdown: Restoring Service Excellence in the Age of the Customer 2010, Praeger, Santa Barbara, CA

ISBN-13: 9780313386022

Hardcover

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