Advances in Services Innovations

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The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.

Advances in Services Innovations 2010, Springer-Verlag Berlin and Heidelberg GmbH & Co. K, Berlin

ISBN-13: 9783642067549

Paperback

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Advances in Services Innovations 2006, Springer, Berlin, Germany

ISBN-13: 9783540298588

Hardcover

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