A Practical Guide to Delivering Personalisation: Person-centred Practice in Health and Social Care

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Personalisation means people, their families and carers having choice and control over their support on a day-to-day basis. To deliver personalised services, professionals and carers need to do more than just hand over financial control: they need to know what is important to a person, the best way to support them, how they communicate and how they make decisions. This book will show how to deliver personalisation through simple, effective and evidence-based person-centred practice that changes people's lives and helps them ...

A Practical Guide to Delivering Personalisation: Person-centred Practice in Health and Social Care 2011, Jessica Kingsley Publishers, London

ISBN-13: 9781849051941

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