This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.
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This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.
Read Less
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Seller's Description:
Very Good. No guarantee that access code has not been previously used or that CD is included. Light dirt, wear, fading or curling of cover or spine, good binding, minimal-if any highlighting or writing. Used book stickers or residue may be on cover.
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Seller's Description:
Fair. Student Edition. No apparent missing pages. Light wrinkling from liquid damage. Moderate wear, wrinkling, Curling or creasing on cover and spine. May have used stickers or residue. Dust cover may be missing. Good binding with NO apparent loose or torn pages. No apparent writing or highlighting. Supplemental materials are not guaranteed with used books.
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Seller's Description:
New. New Inside and Outside. Clean and crisp! No markings! You will be pleased. Excellent book! ( z1s76A ) Some very minor shelf wear on cover. ** Fast Shipping! **
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. New Inside and Outside. Clean and crisp! No markings! You will be pleased. Excellent book! ( z1s76A ) Some very minor shelf wear on cover. ** Fast Shipping! **
