"12: The Elements of Great Managing" is the long-awaited sequel to the 1999 runaway bestseller "First, Break All the Rules." Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, "12 "follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Authors Rodd Wagner and James K ...

12: The Elements of Great Managing 2016, Brilliance Audio

ISBN-13: 9781531865566

MP3 format

12: The Elements of Great Managing 2007, Simon & Schuster Audio, Riverside

ISBN-13: 9780743568616


Audiobook CD

12: The Elements of Great Managing 2006, Gallup Press, New York, NY

ISBN-13: 9781595629982