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Overall seller rating:

Alibris seller since September 2008

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Seller ratings

  • Overall seller rating:

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  • Reliability:

  • Accurate descriptions:

    (74 votes)
  • Shipping time:

    (74 votes)
  • Packaging:

    (74 votes)

Customer comments

All of the comments for nw-the-emerald-city-books appear below:

positive comment by raymond r on Jun 27, 2013

case was extremely broken. the plastic bag does not protect a fragile plastic cd case the shipping was sub par.

positive comment by Andres G on Jun 26, 2013

Great book, economical and fast delivery good price book and good condition

negative comment by Jazumin on Jun 21, 2013

They sent me the wrong book. I paid to have it shipped back. Then they say they don't have the book. Absolutely ridiculous. I wasted my money and my time. Horrible experience.

positive comment by sallieallison on Jun 21, 2013

Great seller! Fast service

positive comment by RSH on Jun 19, 2013

beautiful book, great seller!

positive comment by Packman on Jun 14, 2013

Thanks for sending quickly, though was not sufficiently packed and was banged a little in transit

positive comment by Steven F on Jun 10, 2013

Disk was free of any scratches and arrived quickly. Thank You!

positive comment by Miles T on Jun 9, 2013


neutral comment by Philip B on Jun 5, 2013

They sent the wrong book but were very nice about it. They were unable to source another copy of the book I had ordered so refunded the money. Fortunately I was able to order another one for the same overall price.

positive comment by Denicia C on May 31, 2013

Book was delivered on time and in excellent condition.

positive comment by Rebecca B on May 30, 2013

Fast shipping!

positive comment by Steven A on May 15, 2013

I got what I expected.

negative comment by Sue A E on May 8, 2013

My purchase was confirmed, I then got an email saying the book had shipped and then I got an email saying " we're sorry we don't have the book. Your order has been canceled."

negative comment by Ron H on May 4, 2013

The book arrived damaged from being shipped in nothing but a mylar envelope with no protective packing and had to be returned. My payment was rapidly refunded though.

positive comment by JANICE S S on Apr 28, 2013

Great Book Thanks

positive comment by JANICE S S on Apr 28, 2013

Great Book Thanks

positive comment by JANICE S S on Apr 28, 2013

Great Book Thanks

positive comment by Jacquelyn S on Apr 28, 2013

So glad to find this book!

positive comment by MELVIN L S on Apr 21, 2013


positive comment by Gerald B on Apr 19, 2013

Outstanding service !!!

positive comment by Joette G on Apr 4, 2013

Very satisfied. Great deal!

neutral comment by derek h on Mar 28, 2013

this book was not received as of 3/29/2013.please advise status.---derek helliwell.

positive comment by Margaret M on Mar 26, 2013

The book was in excellent condition. Arrived as expected.

positive comment by Rachel on Mar 26, 2013

it was shipped quickly and was how it was described.

positive comment by Lynn K on Mar 23, 2013

in better condition than listed; arrived a LOT faster than listed (geographically close is probably part of why). Recommended seller :-)

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