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1	Brazen Virtue more books like this by Nora Roberts add to wishlist Grace McCabe is a mystery writer who sets out to avenge the murder of her sister, Desiree, a phone-sex operator who was killed by a madman. Grace's lover, cop Ed Jackson, tries to convince Grace to abandon her dangerous plan to trap the murderer. But Grace won't listen, and all Ed can do is try to protect her... see all copies from $1.99! new only from $3.75! \| first editions \| SVS
2	Chasing the Dime more books like this by Michael Connelly add to wishlist Detective Bosch of LAPD Homicide suspects organized crime is behind the dead body found in his trunk, but he must dig up answers on his own in this gritty, noir mystery. see all copies from $1.99! new only from $4.28! \| signed copies \| first editions \| SVS
3	Cold Calling Techniques: That Really Work! more books like this by Stephen Schiffman add to wishlist Hundreds of thousands of salespeople have already taken their careers to new levels by following the advice of Stephan Schiffman, America's Number one Corporate Sales Trainer.This special anniversary edition of his perennial bestseller, "Cold Calling Techniques (That Really Work!)" provides salespeople with all the right tools for turning ... see all copies from $4.63! new only from $4.77! \| SVS
4	Dead Wrong more books like this by Mariah Stewart add to wishlist The national bestselling author of "Until Dark" begins a new romantic suspense trilogy. A methodical murderer is using the phone book to choose his victims. After three victims listed as "M. Douglas" are murdered, Mara Douglas is next on the list, and FBI agent Aidan Shields moves in to protect her. Original. see all copies from $1.99! new only from $2.94! \| first editions \| SVS
5	Telephone Triage Protocols for Nurses more books like this by Julie K Briggs add to wishlist This quick-reference manual presents over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care now, seek medical care the same day, call back for appointment, or follow home care instructions. It then ... see all copies from $7.89! new only from $32.00! \| first editions \| SVS
6	It's Time to Call 911: What to Do in an Emergency more books like this by Smart Kids Publishing (Creator) add to wishlist This title is for ages 0-3. Teach your child this important skill...even though you hope they will never need it. Just in case, children can learn to dial 911 and know what to say to get help in an emergency. Dial 911 on the keypad and hear the reassuring sound of the siren. Help is on the way! It includes a 'Do You Know Your Address' Chart. see all copies from $2.34!
7	Book of Answers: The New York Public Library Telephone Reference Service's Most Unusual and Enter more books like this by Barbara Berliner, Melinda Corey add to wishlist The dedicated and quick-witted staff of librarians from the New York Public Library Telephone Reference Service has compiled some of its strangest and most-asked questions into this delightfully readable book. Subjects range from history and culture to language and science, and a special section on trick questions and popular delusions in also ... see all copies from $1.99! new only from $1.99! \| first editions \| SVS
8	Pediatric Telephone Advice more books like this by Barton D Schmitt, M.D. add to wishlist Inside this handy on-the-spot guide, you'll find the step-by-step protocols needed for effective telephone triage of common pediatric symptoms. Presented logically in algorithmic format, each protocol lists the questions to ask callers when evaluating the urgency of their problem, and shows you how to differentiate cases requiring emergency ... see all copies from $2.04! new only from $32.14! \| first editions \| SVS
9	Cold Calling Techniques more books like this by Stephan Schiffman add to wishlist Cold calling is a critical skill for those in sales. This text aims to provide information for those wishing to improve their skills and improve their selling power. see all copies from $1.99! new only from $1.99! \| first editions \| SVS
10	Investigator's Little Black Book 3: The Investigative Resource Used by Thousands of Private Investigators, Law Enforcement Agencies, Media Organizations and Others! more books like this by Robert Scott add to wishlist "The investigative resources used by THOUSANDS of private investigators, law enforcement agencies, media organizations and others! The latest edition of the indispensable reference book used by thousands of real-life investigators is right here! The Investigator's Little Black Book 3 contains thousands of phone numbers and websites where vital ... see all copies from $12.74! new only from $14.84! \| SVS
11 view cover	Vox more books like this by Nicholson Baker add to wishlist A man and a woman, strangers to each other, residents of distant cities, have both called an adult party line. Finding each other's voice attractive, they soon switch to a private, "one-to-one" connection. Their seduction-through-conversation begins hesitantly and then becomes erotic. see all copies from $1.99! new only from $3.00! \| signed copies \| first editions \| SVS
12 view cover	Selling to Anyone Over the Phone more books like this by Renee P Walkup, Sandra McKee, Karen Robinson (Foreword by) add to wishlist A script may be a useful tool, but truly powerful phone selling only happens when the approach is tailored to each individual customer. "Selling to Anyone Over the Phone" shows how to do it much better. This must-read resource for sales professionals will help them develop the exceptional phone skills they need to close more sales, more often! ... see all copies from $2.00! new only from $11.27! \| SVS
13 view cover	The Wave more books like this by Walter Mosley add to wishlist Walter Mosley takes a break from mystery writing, returning to science fiction with this allegorical fable. A wave brings with it a large number of reanimated dead people, who claim they are emissaries of a harmony-seeking life force. One of those most personally affected by this phenomenon is Errol Porter, who confronts a somewhat altered and ... see all copies from $1.99! new only from $2.02! \| signed copies \| first editions \| SVS
14 view cover	Telephone Sales for Dummies more books like this by Dirk Zeller add to wishlist Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. "Telephone Sales For Dummies" shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands ... see all copies from $1.99! new only from $1.99! \| SVS
15 view cover	Red-Hot Cold Call Selling: Prospecting Techniques That Really Pay Off more books like this by Paul S Goldner add to wishlist "Red-Hot Cold Call Selling" is a vital resource for all sales professionals, brimming with field-proven techniques that work in any industry. Now completely revised with brand new material, the book reveals the secrets, strategies and tips readers can use to elevate their prospecting skills and take their sales into the stratosphere. Readers will ... see all copies from $1.99! new only from $13.60! \| SVS
16 view cover	The Telephone Gambit: Chasing Alexander Graham Bell's Secret more books like this by Seth Shulman add to wishlist While researching Alexander Graham Bell at MIT's Dibner Institute, Seth Shulman scrutinised Bell's journals and within them he found a smoking gun, a hint of deeply buried historical intrigue. Delving further, Shulman unearthed the surprising story behind the invention of the telephone: a tale of romance, corruption and unchecked ambition. Bell ... see all copies from $2.68! new only from $7.99! \| first editions \| SVS
17 view cover	Txtng: The Gr8 Db8 more books like this by David Crystal add to wishlist This book takes a long hard look at the text-messaging phenomenon and its effects on literacy, language, and society. Young people who seem to spend much of their time texting sometimes appear unable or unwilling to write much else. Media outrage has ensued. "It is bleak, bald, sad shorthand," writes a commentator in the UK Guardian. "It masks ... see all copies from $6.97! new only from $7.38! \| SVS
18 view cover	Pediatric Telephone Protocols: Office Version more books like this by Barton D Schmitt, M.D. add to wishlist Handling parents' telephone inquiries quickly and accurately can save time and money, as well as improve the value and efficiency of parent-physician communication. This paediatrician-authored and peer-reviewed resource has been an invaluable tool for the busy paediatrics office. Now, the completely updated and revised new edition presents easy-to ... see all copies from $60.70! new only from $75.61! \| SVS
19 view cover	Prospecting Your Way to Sales Success more books like this by Bill Good add to wishlist For over a decade, Bill Good's guide to increasing new business by finding prospective customers who are more likely to say yes has been a direct-sales bible. Now completely revised and updated to cover email, fax communication and the Internet, "Prospecting Your Way to Sales Success" is the most valuable tool a salesperson can own. see all copies from $5.50! new only from $6.70! \| signed copies \| first editions \| SVS
20 view cover	3g Evolution: Hspa and Lte for Mobile Broadband more books like this by Erik Dahlman, Stefan Parkvall, Johan Skold add to wishlist Reflecting the recent completion of LTE's specification, the new edition of this bestseller has been fully updated to provide a complete picture of the LTE system. The latest LTE standards are included on the radio interface architecture, the physical layer, access procedures, MBMS, together with three brand new chapters on LTE Transmission ... see all copies from $63.11! new only from $63.11! \| first editions \| SVS
21 view cover	Phone Skills for the Information Age more books like this by Dorothy A Maxwell, Maxwell Dorothy add to wishlist This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes ... see all copies from $7.20! new only from $16.34! \| SVS
22 view cover	Answering 911: Life in the Hot Seat more books like this by Carolina Burau add to wishlist You answer a call from a 14-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favourite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbour's ... see all copies from $1.99! new only from $15.01! \| first editions \| SVS
23 view cover	Telephone Triage for Obstetrics and Gynecology more books like this by Vicki E Long, Patricia C McMullen add to wishlist This easy-to-use manual provides telephone triage protocols to nurses involved with obstetrics and gynecology. It offers suggestions for asking appropriate questions in a flowchart format to ascertain the assessment and severity of the problem and need for medical intervention. This guide serves as a decision-making tool for the nurse to easily ... see all copies from $10.72! new only from $11.12! \| SVS
24 view cover	Great Customer Service on the Telephone more books like this by Kristin Anderson add to wishlist Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer calls, screening calls and improving voice effectiveness. see all copies from $1.99! new only from $1.99! \| first editions \| SVS
25 view cover	Telephone Skills from A to Z (Revised) more books like this by Nancy J Friedman add to wishlist Your company's reputation is on the line - literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. see all copies from $1.99! new only from $5.55! \| SVS

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