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Cold Calling Techniques: That Really Work!
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by
Stephen Schiffman
Hundreds of thousands of salespeople have already taken their careers to new levels by following the advice of Stephan Schiffman, America's Number one Corporate Sales Trainer.This special anniversary edition of his perennial bestseller, "Cold Calling Techniques (That Really Work!)" provides salespeople with all the right tools for turning ...
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Word of Mouth Marketing: How Smart Companies Get People Talking
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Andy Sernovitz, Seth Godin, Guy Kawasaki
Who Is Talking About You? Master the art of word of mouth marketing with this fun, practical, hands-on guide. Foreword by Seth Godin and Afterword by Guy Kawaski. With straightforward advice and humor, marketing expert Andy Sernovitz will show you how the world's most respected and profitable companies get their best customers for free through ...
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Cold Calling Techniques
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by
Stephan Schiffman
Cold calling is a critical skill for those in sales. This text aims to provide information for those wishing to improve their skills and improve their selling power.
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Telephone Sales for Dummies
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by
Dirk Zeller
Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. "Telephone Sales For Dummies" shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands ...
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Strategic Electronic Marketing: Managing E-Business
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by
Brad Alan Kleindl
Taking a systems and relationships approach, this text explores e-business marketing. It addresses the basic principles that underlie marketing and how e-business marketing techniques will fundamentally change the traditional marketing process. Marketing and management instructors are faced with preparing students for a career in a rapidly ...
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Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales
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by
Stephan Schiffman, Adams Media
Schiffman is back with a complete revision of his all-star "Stephan Schiffman's Telesales"--updated and improved for the new millennium. From getting started to the five ways to increase income, to defining a prospect, to closing a sale, the guru of sales teaches how to transform the telesales process.
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Telephone Skills from A to Z (Revised)
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by
Nancy J Friedman
Your company's reputation is on the line - literally. Make good phone skills a standard throughout your organization with this practical guide to the basics.
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Dying to Call You
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by
Elaine Viets
While making the best of her telemarketing job, Helen Hawthorne thinks she hears a murder on the other end of the line and must avoid a close call with a killer. Original.
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Make Millions Selling on QVC: Insider Secrets to Launching Your Product on Television and Transforming Your Business (and Life) Forever
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by
Nick Romer
"Make Millions Selling on QVC" is more than just a guide to getting you and your products in front of millions of potential customers; it's an inside look at how the largest television retailer in the world operates. The information and advice found throughout these pages will give you a distinct edge in this competitive business and allow you to ...
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Secrets of Successful Telephone Selling: How to Generate More Leads, Sales, Repeat Business, and Referrals by Phone
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by
Robert W. Bly
For individual professionals or small business owners, here is a step-by-step program for using the phone to generate sales leads, qualify prospects, follow up, close sales, service accounts, get repeat orders, and ensure profitable returns.
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Guerrilla Teleselling: New Unconventional Weapons & Tactics to Sell When You Can't Be There in Person
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by
Jay Conrad Levinson, Orvel R Wilson, CSP, Mark S Smith
The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaking resource is packed with valuable tips, expert advice, and insider secrets on finding, closing, and increasing sales by phone and fax as well as via e-mail and the Internet. "This book is ...
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Call center management on fast forward : succeeding in today's dynamic inbound environment
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by
Brad Cleveland, Julia Mayben
This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100 charts and graphs, several case studies and an extensive glossary and index. Readers will learn how to: achieve service level with quality in an era ...
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The Complete Guide to Telemarketing Management
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by
Joel Linchitz
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Millionaire's Notebook: How Ordinary People Can Achieve Extroardinary Success
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by
Steven K Scott
Scott is living proof that all of us can overcome failure and rise to the top by listening to our hearts and brains--and ignoring the harsh words of critics. Scott was a corporate failure at 27. Now he is the millionaire head of a company which produces commercials and infomercials featuring such stars as Cher and Jane Fonda.
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How to Sell More, in Less Time, with No Rejection: Using Common Sense Telephone Techniques
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by
Art Sobczak
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Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
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by
Keith Dawson
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? And, how to choose from two cities that both want your center? No problem. "The Call Center Handbook" is a complete guide to starting, running, and improving your call center. Establish and operate an efficient call center with this ...
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You Can Sell Anything
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by
Gary S Goodman, Ph.D.
What would happen if you put a half-million-dollar computer, a $200,000 Rolls Royce, and a $10,000 Salvador Dali work of art together? You'd be looking at three very pricey items that can be sold by telephone with the techniques developed by international telemarketing expert Dr. Gary S. Goodman.
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Telephone Terrific!: Facts, Fun, and 103 "How-To" Tips for Phone Success
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by
David Dee
Whether you're a customer service rep, salesperson, secretary, receptionist, telemarketer, or just anyone who conducts business over the phone, you'll find literally hundreds of tips for making and placing calls -- techniques for using your time on the phone more effectively to find new customers and to continually serve your current customers ...
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Cold Calling for Women: Opening Doors and Closing Sales
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by
Wendy Weiss
This book helps readers to eliminate telephone terror and turn cold call to cash! Cold calling is a powerful, inexpensive and easy way to develop new contacts and expand resources. In today's market, generating new business requires planning and skill. For over 10 years, Wendy Weiss has been a marketing consultant specialising in cold calling and ...
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The Ultimate Guide to Electronic Marketing for Small Business: Low-Cost/High Return Tools and Techniques That Really Work
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by
Tom Antion
Effective, affordable, low-risk online marketing techniques for small business owners Most small businesses are not taking advantage of the powerful and inexpensive Internet-based marketing tools and techniques that are available to them. These tools and techniques can mean the difference between a viable business and closing up shop. But most of ...
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Teleselling: A Self-Teaching Guide
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by
James D Porterfield, James D Poterfield
Maximize your effectiveness over the phone Here is a proven, detailed selling system with all the techniques needed to grab the listener's attention over the phone-and avoid that awful click in the ear. Readers will discover how to determine product benefits and use this knowledge to sell. They'll also find methods for identifying potential ...
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Email Marketing: An Hour a Day
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by
Jeanniey Mullen, Dr. David Daniels, David Gilmour (Foreword by)
If the idea of starting an email marketing campaign overwhelms you, the authors of "Email Marketing: An Hour a Day" will introduce you to email marketing basics, demonstrate how to manage details and describe how you can track and measure results. This title provides case studies, step-by-step guides, checklists, quizzes and hands-on tutorials ...
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The Complete Guide to E-mail Marketing: How to Create Successful, Spam-Free Campaigns to Reach Your Target Audience and Increase Sales
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by
Bruce C Brown
Researchers estimate that by 2008 e-mail marketing revenues will surpass 1.8 billion dollars annually. If you are interested in learning hundreds of hints, strategies, and secrets on how to implement effective e-mail marketing campaigns and ultimately earn enormous profits, then this book is for you.
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Mastering Niche Marketing: A Definitive Guide to Profiting from Ideas in a Competitive Market
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by
Eric Van Van Der Hope, Shawn Casey (Foreword by), Design Nu-Image Design (Designer)
The business world is a competitive market and big businesses make extremely large amounts of money. So how can you as an entrepreneur and small business person compete with this . . . ? . . . with Niche Marketing of course! As an entrepreneur and small business owner, you have the ability to find a perfect niche market that the large businesses ...
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Selling by Phone: How to Reach and Sell to Customers in the Nineties
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by
Linda Richardson, Richardson Linda
Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to ...
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