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1	Online Dispute Resolution: Resolving Conflicts in Cyberspace more books like this by Ethan Katsh, Janet Rifkin, M Ethan Katsh add to wishlist An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use ... see all copies from $10.29! new only from $40.21! \| SVS
2	Ombudsmen and others: citizens' protectors in nine countries. more books like this by Walter Gellhorn add to wishlist see all copies from $5.09! signed copies \| first editions \| SVS
3	Ombudsman: Citizen's Defender more books like this by Donald C Rowat (Editor) add to wishlist see all copies from $3.77! first editions
4	The Parliamentary Ombudsman: A Study in the Control of Administrative Action more books like this by Roy Gregory add to wishlist see all copies from $24.30! new only from $29.86! \| first editions
5	Government anarchy and the POGONOGO alternative more books like this by Theodore Lewis Becker add to wishlist see all copies from $1.99! first editions \| SVS
6	Private Ombudsmen and Public Law more books like this by Rhoda James add to wishlist The growth in the significance of the private sector ombudsman as a consumer redress mechanism has been matched by a similar growth in the academic literature of the subject. This text draws on the body of existing work to identify those areas where further work would prove valuable. see all copies from $96.62! new only from $96.62!
7	Organizational Troubleshooters: Resolving Problems with Customers and Employees more books like this by James T Ziegenfuss, Jr. add to wishlist see all copies from $1.99! first editions \| SVS
8	Ombudsmen Compared more books like this by Frank Stacey add to wishlist see all copies from $21.62! first editions
9	The Ombudsman: How Good Governments Handle Citizens' Grievances more books like this by Sam Zagoria, Madeleine Crohn (Foreword by), Richard Berkley (Foreword by) add to wishlist see all copies from $1.99!
10	Government and the Citizen more books like this by HMSO Books, Central Office of Information add to wishlist The Aspects of Britain series is an up-to-date, unbiased guide to life in Great Britain today. Aspect titles are grouped in six different categories: Government and Administration, Overseas Relations, Social and Cultural Affairs, Britain and its People, Industry, and Environment. Each book is 6" x 8 1/4" and illustrated throughout with b&w and ... see all copies from $9.95!
11	Ombudsmen Around the World: A Comparative Chart more books like this by Kent M Weeks add to wishlist see all copies from $10.97!
12	International Handbook of the Ombudsman: Country Surveys Set. Volume I, Evolution and Present Function; Volume II, Country Surveys more books like this by Gerald E Caiden add to wishlist see all copies from $148.99! new only from $352.82! \| first editions
13	Citizen Advocacy and Protective Services for the Impaired and Handicapped more books like this by Wolf Wolfensberger add to wishlist see all copies from $29.86! new only from $33.00! \| first editions
14	Establishing Ombudsman Offices: Recent Experience in the United States: Transcript more books like this by University of California add to wishlist see all copies from $17.14!
15	Complaining: Comparative Aspects of Complaint Behavior and Attitudes Toward Complaining in Canada and Britain more books like this by Karl A Friedmann add to wishlist see all copies from $3.75!
16	International Ombudsman Anthology, Selected Writings more books like this by Linda C Reif add to wishlist This anthology explores the essential elements of the public sector ombudsman and the emerging mandates of the ombudsman institution both in established and consolidating democracies. In particular, the role of the ombudsman in human rights protection is scrutinized from a variety of perspectives. The anthology also includes critical analyses of ... see all copies from $278.99! new only from $278.99!
17	Ombudsmen more books like this by Geoffrey Sawer add to wishlist see all copies from $10.00!
18	The Model Ombudsman: Institutionalizing New Zealand's Democratic Experiment more books like this by Larry B Hill add to wishlist see all copies from $28.00! first editions
19	Strengthening Ombudsman and Human Rights Institutions in Commonwealth Small and Island States: The Caribbean Experience more books like this by Victor Ayeni (Editor), Linda C Reif (Editor), Hayden Thomas (Editor) add to wishlist An edited collection of papers concerned with the provision of support for ombudsman and human rights initiatives in both the Caribbean and other island states. The papers were formerly presented at a Commonwealth regional workshop held in St.John's, Antigua and Barbuda, March 9-12th, 1998. see all copies from $5.11! new only from $14.44! \| SVS
20	The International Ombudsman Yearbook, Volume 7 more books like this by International Ombudsman Institute (Editor), Linda C Reif (Editor) add to wishlist "The International Ombudsman Yearbook" is the only publication devoted to ombudsman issues. The public sector ombudsman is now found at all levels of government in many countries around the world, both in established and consolidating democracies. The ombudsman is an independent office, traditionally appointed by the legislative branch, to ... see all copies from $25.00! new only from $110.36!
21	The Ombudsman in Finland: The First Fifty Years more books like this by Mikael Hiden add to wishlist see all copies from $18.00!
22	The Desirability of a Correctional Ombudsman, more books like this by Timothy L Fitzharris add to wishlist see all copies from $15.37!
23	Executive Ombudsmen in the United States more books like this by University of California add to wishlist see all copies from $2.60!
24	The Ombudsman in New Zealand more books like this by Bryan Gilling add to wishlist see all copies from $30.22! new only from $30.22!
25	Barriers to Establishing Urban Ombudsmen: The Case of Newark more books like this by William B Gwyn add to wishlist see all copies from $1.99!

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	Good to Great: Why Some Companies Make the Leap...and Others Don't by Jim Collins (Read by) see all from $3.44! new only from $12.37!
	The International Ombudsman Yearbook, Volume 9 by International Ombudsman Institute (Editor), Linda C Reif (Editor) see all from $76.00! new only from $76.00!
	Administrative reform by Gerald E. Caiden see all from $15.45! new only from $31.43!