In this guide for business and personal life, several business trainers offer help in negotiating those "important" conversations that have a high-anxiety factor. They offer a seven-point program to help one negotiate the pitfalls and acquire skills and confidence in interpersonal relations.
A fun, witty and informative guide containing 92 little tricks for big success in personal relationships and business. There are two kinds of people in life. Those who walk into a room and say: 'Well, here I am!'. And those who walk in and say: 'Ahhh, there you are'. In this book, Leil Lowndes writes with wit, irreverence about relationships, ...
It was Patricia Evans who first brought the critical issue of verbal abuse to national attention with the publication of her groundbreaking classic "The Verbally Abusive Relationship". In the decade since, she's become the foremost advocate for the billions of victims of verbal abuse here and around the world. From her bestselling books to her ...
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of ...
Why do so many women feel that men don't tell them anything, but just lecture and criticise? Why do so many men feel that women nag them and never get to the point? In this pioneering book Deborah Tannen shows us how women and men talk in different ways, for profoundly different reasons. While women use language to make connections and reinforce ...
There is a way to bridge the generation gap, say child experts Adele Faber and Elaine Mazlish, and the methods they describe in this book have been used by many parents. They teach communication and discipline without alienating kids and aggravating the problem. Undesirable behavior, they say, is often met with remarks that make children feel ...
"People Skills" is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability ...
Developed over 20 years ago and practiced all over the world, Emotionally Focused Therapy has been heralded by Time magazine and the New York Times as one of the only types of therapy to actually work. Couples who practice EFT see a 75% success rate (compared to 30% for other forms of relationship therapy). EFT focuses on the emotional connection ...
Kelly presents seven levels through which we are able to experience intimacy, taking us from the first level 'The Intimacy of Cliche' to the seventh, 'The intimacy of Legitimate Needs.' Throughout he tracks our progression as we share more and more about ourselves with others, while safe-guarding us from mistakes that can be made at each stage. ...
The authors of the "New York Times" bestseller "Crucial Conversations" show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour. You can discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this ...
A guide to improved communication shows readers how to avoid the most common conversational disasters, listen and speak more effectively, engage people through empathy, and use a simple, easily remembered strategy to communicate point of view..
In the groundbreaking follow-up to his bestselling "The Seven Principles for Making Marriage Work, " renowned relationship expert Gottman reveals a practical program for fixing troubled relationships, explaining "emotional bids" and demonstrating that the health of relationships depends on how they are made and received.
Co-written by Professor Robert Cialdini, the world's most quoted expert on influence, "Yes!" presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that readers can apply immediately to become a more effective persuader.
"If I'd had a copy of this book when I started therapy, I might have saved myself a lot of time and money. Bernstein provides a field guide to the various types of Emotional Vampires and advises readers how to protect themselves from being victims of these predatory personalities." - Diane White, "The Boston Globe". Emotional Vampires: They're out ...
This work teaches you to make a winning argument in the boardroom, in the bedroom, at home or in the office, with your spouse, with your children, with your friends and and with your relations. The author's view is that argument is an art form, a technique which can be learnt, to give you advantage over your opponent and to persuade them that ...
Provides students with an understanding and appreciation of different cultures and the practical skills for improving their communication with people from other cultures. The book includes numerous compelling examples that force students to examine their own assumptions and cultural biases. It is divided into four interrelated parts: Part I ...
Readers are shown, step by step, how to develop effective self-expression, with an emphasis on equal-relationship assertiveness--not the all-too-common "me first" attitude. Included is information on living in a multicultural society.
Interpersonal Communication offers a blend of theory and skills that students can use to become "other-oriented"-mindfully considerate of the thoughts, needs, and values of others. Fueled by the authors' conviction that "skills inform principles; principles inform skills," Interpersonal Communication: Relating to Others maintains a careful balance ...
Many CEOs, entrepreneurs, top salespeople, and pastors agree on one characteristic that is most needed for success in leadership positions--the ability to work with people. Maxwell translates decades of experience into 25 People Principles that anyone can learn.
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take ...
""The time one commits to Morning Meeting is an investment which is repaid many times over....Morning Meeting is a microcosm of the way we wish our schools to be--communities full of learning, safe and respectful and challenging for all."" - from "The Morning Meeting Book" Since its original publication three years ago, "The Morning Meeting Book ...
Used by more than a million students, "Looking Out, Looking In, Twelfth Edition", continues its outstanding tradition of combining current information with a fun, reader-friendly voice that links course topics to your everyday life. You'll discover the reasons to improve your interpersonal skills and sharpen your critical understanding of the ...
Based on 10 years of research, this text teaches parents how to communicate using non-verbal gestures before their babies can talk. This can enhance the parent-infant bond, alleviate frustration and sharpen a child's attention to its surroundings.
Maxwell offers up the fruit of his research, having examined what it takes to interact and excel while working with others. He points to 17 core qualities exhibited by those who succeed in teams, underpinning each with selected quotations from leaders of industry.
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