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Broken Windows, Broken Business: How the Smallest Remedies Reap the Biggest Rewards
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Michael Levine
In BROKEN WINDOWS, BROKEN BUSINESS, consultant Michael Levine borrows from the successful anti-crime strategy associated with NYC's Mayor Giuliani--if a window is broken, fix it quickly, or other lawbreakers, seeing that window, will commit more crime--and applies it to management and customer service. Levine's examples prove that, in business, ...
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Experiential Marketing: How to Get Customers to Sense, Feel, Think, ACT, Relate
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Bernd H Schmitt
In this text, Bernd Schmitt claims that what consumers want are products, communications and campaigns that arouse the senses, touch their hearts, and stimulate their minds. He also explains that marketers can transform a product or service from a one-time purchase to a daily part of life.
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Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
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Joe Calloway
A revised and updated edition of the bestselling 'no-nonsense guide to beating the competition' - "Publisher's Weekly". "Becoming a Category of One" reveals how extraordinary companies do what they do so well and gives you the tools and ideas to help your business emulate their success. Packed with real case studies and personal reflections from ...
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Designing Identity: Graphic Design as a Business Strategy
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by
Marc English, Judith Evans, Cheryl Dangel Cullen
Profiled in this book are nine case studies each providing insight into a specific business arena, and the unique role design plays in developing an identity as part of a strategy for success. Some of the best designers in the field today explain their process in creating identities, from initial client meetings and planning, through logo ...
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Living the Brand: How to Transform Every Member of Your Organization Into a Brand Champion
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by
Nicholas Ind
A company's workforce is its most valuable asset. It is the employees who translate an organziation's strategy into reality, interact with consumers and determine the corporate brand. In this fully updated second edition, Nicholas Ind demonstrates how a participatory approach can enhance employee commitment, improve service standards and focus ...
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American Corporate Identity
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by
David E Carter
A full colour annual that presents the best work of the US's leading design firms. The ground-breaking designs are organized into seven categories: logos, complete identity programs, corporate identity manuals, letterhead designs, package designs, signage & environmental graphics, and corporate brochures. Over the years many trend setting styles ...
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The 18 Immutable Laws of Corporate Reputation: Creating, Protecting, and Repairing Your Most Valuable Asset
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Ronald L Alsop (Editor)
A veteran "Wall Street Journal" authority on branding offers a most timely look at why problems in corporate reputation have never been more widespread--and gives organizations the 18 rules to follow in developing and perfecting a sterling image.
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Identity Crisis: 50 Redesigns That Transformed Stale Identities Into Successful Brands
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by
Jeff Fisher
Identity design (logos, letterhead, web sites, etc.) is one of the most popular topics in design books, and "Identity Crisis" takes a fresh look at this common subject by exploring the process of redesigning existing identities to help businesses refine their images, communicate with customers, and find success.Readers will get an inside look at ...
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Marketing Aesthetics
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by
Bernd Schmitt, Alex Simonson, Tom Peters (Introduction by)
By offering a strategy for managing a company's total aesthetic output and with chapters on consumer brands, service-based companies, and international organizations, the authors aim to show how any organization can differentiate and elevate themselves above the competition.
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Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
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by
John Kador
There's nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves maybe more often than we realize. But we don't need more apologies, says John Kador we need better ones. Too many people just go through ...
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The Expressive Organization - Linking Identity, Reputation and the Corporate Brand
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by
Majken Schultz (Editor), Mogens Holten Larsen (Editor), Mary Jo Hatch (Editor)
This book challenges current beliefs about organizational identity, reputation, and branding. It contains a wealth of new ideas for finding the elusive answers to questions troubling contemporary organizations. How does an organization create a strong reputation? What are the implications of corporate branding on organizational structures and ...
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Corporate Identity Design
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by
Veronica Napoles
In a market cluttered with big and small companies competing for the consumer's attention, public image becomes more critical than ever to the success of any business. Veronica Napoles's Corporate Identity Design provides a practical tool for designing and implementing a successful, comprehensive corporate identity program. It is an invaluable ...
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Creating the Corporate Soul
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by
Roland Marchand
A former history professor captures the evolution of American corporations since their inception in the early 20th century.
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Creating the Corporate Soul: The Rise of Public Relations and Corporate Imagery in American Big Business
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by
Roland Marchand
A former history professor captures the evolution of American corporations since their inception in the early 20th century.
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Organizational Perception Management
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by
Kimberly D Elsbach
Empirical studies have expanded the domain of organizational perception management to include the management of organizational identities, as well as the strategic management of specialized organizational images for specific audiences. The goals of "Organizational Perception Management" are to: summarize and organize this evolving literature to ...
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Designing Corporate Identity: Graphic Design as a Business Strategy
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Pat Matson Knapp
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The Power of Logos: How to Create Effective Company Logos
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by
William L Haig, Laurel Harper
This book brings together both design and marketing expertise to explain how to create a truly effective company logo. It demonstrates and explains how to integrate concepts such as credibility, familiarity, and the essential spirit of a business into a logo design. Written for both the designer and the company manager, it defines the meaning of ...
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Stand Out from the Crowd: Secrets to Crafting a Winning Company Identity
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by
Jay Lipe
A company's identity is far more than just letterhead, logo and business cards. It requires an end-to-end communications approach with verbal, written, and visual messages that target the customers you want to reach, ensure consistency in all marketing materials, and keep your identity program on track. In" Stand Out from the Crowd," marketing ...
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Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause
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by
Philip Kotler, Nancy Lee
Today, corporations are expected to give something back to their communities in the form of charitable projects. In Corporate Social Responsibility, Philip Kotler, one of the world's foremost voices on business and marketing, and coauthor Nancy Lee explain why charity is both good P.R. and good for business. They show business leaders how to ...
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Corporate Identity: Making Business Strategy Visible Through Design
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by
Wally Olins
In Corporate Identity, Olins provides a fascinating account of the role image has played in organizations and demonstrates how identity is crucial to the development of a broad customer base. 350 illustrations.
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Logolounge 4: 2,000 International Identities by Leading Designers
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Catharine Fishel, Bill Gardner
The fourth volume in the best-selling LogoLounge series provides 2,000 new logos from designers worldwide. This book, like the previous titles in the series, is compiled in association with LogoLounge.com, a website that was launched by Bill Gardner in 2002 dedicated to logos. Top designers and design firms are hand picked and invited to be ...
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The Persona Principle: How to Succeed in Business with Image-Marketing
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Derek Lee Armstrong, Kam Wai Yu
A step-by-step primer that describes image marketing secrets used by the authors in their advertising agency "Two Dimensions". The book contains exercises, tips and case histories to show how to build up a successful business image.
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Radically Transparent: Monitoring and Managing Reputations Online
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Andy Beal, Judy Strauss
The explosion of social media blogs, social networking sites, and video sharing sites has ushered in a new era of digital transparency that puts the power to enhance or destroy a reputation in the hands of the consumer. This timely and practical book shows you how to harness the power of social media with crucial, proven tactics and strategies for ...
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Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them
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by
Donald N Sull
Will your organization still be here in ten years? It's a familiar story: a company rises to become an industry leader. Competitors try to emulate it. Analysts rave about it. The CEO's picture is splashed across magazine covers. Then the company stumbles, profits erode, and the stock plummets. How does this happen? Why do good companies so often ...
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Atelier Markgraph: Avedition Rockets
by
Conway Lloyd Morgan, Princeton Architectural Press
This title presents the works and motivation of the Frankfurt design office, Atelier Markgraph, known for bringing the disciplines of museum exhibition design and trade fair shows together.
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