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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
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Robert I Sutton
Sutton uses in-depth research and analysis to show how managers can eliminate mean-spirited and unproductive behavior--while positively channeling some of the virtues of problem employees--to generate a newly productive workplace.
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Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries
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Terri Morrison, Wayne A Conway
More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive ...
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When the Little Things Count and They Always Count: 601 Essential Things That Everyone in Business Needs to Know
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Barbara Pachter, Susan Magee
From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the little things the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or ...
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Letitia Baldrige's New Complete Gde to Executive Manners
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Letitia Baldrige
America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success.
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Why Business People Speak Like Idiots: A Bullfighter's Guide
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Brian Fugere, Chelsea Hardaway, Jon Warshawsky
There is a fundamental disconnection between the way business people speak and real people communicate. From advertisers, big business and CEOs - the blather is coming at us in waves. The international language of business is no longer English - it's gobbledygook. The authors blindly discovered the enormity of the problem in June 2003 with the ...
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Do's and Taboos Around the World
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Roger E Axtell
The ultimate guide to international behavior now completely updated and expanded! Do's and Taboos Around the World 3rd Edition "Roger Axtell is an international Emily Post." - The New Yorker "Can help you make friends [and] avoid travel trouble." - BusinessWeek "Helpful fun to read " - Steve Birnbaum The first two editions of Do's and Taboos ...
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How to Work a Room: Your Essential Guide to Savvy Socializing
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Susan RoAne
This is the fully revised and updated edition of the ground-breaking self-help book on improving communicating and socializing skills in business and life. How To Work A Room lays down the fundamentals for savvy socializing, whether at a party, a conference, or even communicating online. RoAne clearly shows how to overcome the five roadblocks that ...
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Lions Don't Need to Roar: Using the Leadership Power of Personal Presence to Stand Out, Fit in and Move Ahead
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Debra A Benton
"Professional presence" is one of the most important tools a business leader can possess--and now D.A. Benton, the woman who has made self-presentation an art and a science, offers the techniques anyone can use to develop a powerful new image and achieve greater success in the corporate arena.
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How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online
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Susan RoAne
Whether it's a cocktail party or a business function, having the confidence and know-how to meet new people can make all the difference to your business and personal advancement. Management consultant Susan RoAne offers key secrets to perfecting social skills in this book.
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Business Etiquette for Dummies
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Sue Fox
Make no mistake, etiquette is as important in business as it is in everyday life - it's also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, "Business Etiquette For Dummies, 2nd Edition", keeps you on your best behavior in any business situation. ...
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Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in Thepeople's Republic of China
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Scott D Seligman
East-West business is booming as thousands of people flock to China. The author, with 25 years' experience of dealing with the Chinese, provides up-to-date advice on how to avoid costly misunderstandings, sidestep gaffes, interpret behaviour and make positive impressions.
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Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy
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Ann Marie Sabath
Protocol aficionado Ann Marie Sabath offers concise, engaging solutions to the most common business etiquette dilemmas and give successful tips on how to acquire the most appropriate business manners. Using a checklist-oriented approach, Sabath strives to make business etiquette accessible and fun.
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Business Class: Etiquette Essentials for Success at Work
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Jacqueline Whitmore
Whitmore takes a fresh and contemporary look at how to use good manners for career success.
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Doing Business in China for Dummies
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Robert Collins, Carson Block
Navigate China's business culture and etiquette. This is a fun and easy way to grow your business in China. This authoritative, friendly guide covers all the basics, from the nuts and bolts of Chinese business and bureaucracy to negotiating with your Chinese partners. You'll also get the know-how you need to manage day to day, from travel tips and ...
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Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries
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Terri Morrison, Wayne A. Conaway, Hans Koehler (Preface by)
Kiss, Bow or Shake Hands explores how people from various cultures perceive information and negotiate business deals. The sections relating to Cognitive Styles, Negotiation Techniques and Value Systems are truly unique.
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Intercultural Business Communication
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Lillian H Chaney, Jeanette S Martin
A core text for courses in International/Intercultural Business Communication, or a supplement for business communication, organizational behavior, or international business courses. This text prepares today's students to compete, and to manage domestic and international diversity in an increasingly multinational business arena. It is the only ...
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Make Your Contacts Count: Networking Know-How for Business and Career Success
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Anne Baber, Lynne Waymon
Packed with valuable tools, "Make Your Contacts Count" is a practical, step-by-step guide for creating, cultivating, and capitalizing on networking relationships and opportunities. Readers will discover how to cultivate current contacts, draft a networking plan, avoid the top ten networking turn-offs, and much more. Now completely revised and ...
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Global Business Etiquette: A Guide to International Communication and Customs
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Jeanette S Martin, Lillian H Chaney
The breakneck speed at which business is "going global" requires a new breed of executives, managers and front-line employees who are adept at the art of cross-cultural communication, where simple misunderstandings can jeopardise important deals. International travel is expected to increase, reflecting the continuing trends that are driving ...
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Business Protocol: Contemporary American Practice
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Professor David Robinson, M.A
Robinson provides a fresh approach to business protocol and etiquette for the young professionals and entrepreneurs who began to establish themselves in the late 1990s dot-com boom, and for recent graduates and new hires in today's business environment.
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Emily Post's the Etiquette Advantage in Business: Personal Skills for Professional Success
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Peggy Post, Peter Post
Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deal-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition, including: The new definition of ...
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The Secrets of Savvy Networking: How to Make the Best Connections for Business and Personal Success
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Susan RoAne
In this title, management consultant Susan RoAne offers her sure-fire methods for the development of networking techniques and resources. She informs the reader about networking gaps and how to fill them, how to obtain referrals, and how to make a lasting and positive impression.
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Business Etiquette
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Marjorie Brody, Brody Marjorie, Pachter Barbara
"The Business Skills Express Series is designed to be an important aspect of an exployee's long-term career development. Whether you use these books in a formal training program or study them on your own, this fast-paced series gives you the tools to advance your career".--John H. Zenger, President, Times Mirror Group: Zenger-Miller, Inc. Kaset ...
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The Board Book: An Insider's Guide for Directors and Trustees
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William G Bowen
William G. Bowen has served on the boards of some of the United States' biggest corporations and non-profit organisations, including American Express, Merck, the Smithsonian and TIAA-CREF. In "The Board Book" he brings his immense experience, along with the recollections and insights of numerous colleagues, to bear on the most pressing questions ...
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Look, Speak, & Behave for Women: Expert Advice on Image, Etiquette, and Effective Communication for the Professional
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Jamie L Yasko-Mangum
For years, highly paid executives at major corporations have had the benefit of professional image consultants to give them feedback about their presentation in the workplace. That expert advice has helped them to dress properly for any business occasion, improve their public speaking and presentation skills, understand the dos and don'ts of the ...
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Japanese Etiquette and Ethics in Business
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Boye Lafayette De Mente
Since its original publication, "Japanese Etiquette & Ethics in Business," the pioneering work on the subject, has become the standard guide for Westerners doing business with the Japanese--either here or abroad. Boye Lafayette De Mente, who has been living and working in Japan for more than twenty-five years, examines those characteristics that ...
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