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1	The Innovator's Prescription: A Disruptive Solution for Health Care more books like this by Clayton M Christensen, Jerome H Grossman, M D Hwang add to wishlist Clay Christensen's latest landmark in innovation The celebrated Harvard professor and New York Times bestselling author tackles two of our most vital global issues: health care and innovation. In his brilliant and groundbreaking books-The Innovator's Dilemma, The Innovator's Solution, and Disrupting Class-Harvard Business School's Clayton ... see all copies from $12.50! new only from $20.60! \| signed copies \| SVS
2	Servsafe Coursebook more books like this by Nra National Restaurant Assoc Educational Foundation (Creator) add to wishlist Delivering comprehensive training of key food safety concepts, this book is the ideal solution for the academic setting, multiple-day training or individuals in need of more extensive food safety training. The content in ServSafe Coursebook, 5th edition goes beyond the principles found in ServSafe Essentials, 5th edition and adds greater depth and ... see all copies from $48.69! new only from $70.04! \| SVS
3	Professional Cooking more books like this by Wayne Gisslen add to wishlist This is the best-selling undergraduate food preparation textbook in the marketplace. It has a long standing reputation for being comprehensive, yet easy for students to understand and follow. Wayne Gisslen's reputation for being able to simply, yet comprehensively, communicate information to beginning chefs is unsurpassed. This new edition ... see all copies from $1.99! new only from $24.95! \| first editions \| SVS
4	Foodservice Organizations: A Managerial & Systems Approach more books like this by Marion C Spears add to wishlist For junior/senior and graduate-level courses in Introduction to Food and Beverage Operations and Foodservice Organization and Management. Completely revised and updated, this popular text presents a comprehensive portrait of managing commercial and on-site foodservice operations. Emphasizing a "real-world" focus using the foodservice systems ... see all copies from $1.99! new only from $9.98! \| first editions \| SVS
5	Services Marketing: Integrating Customer Focus Across the Firm more books like this by Valarie Zeithaml, Mary Jo Bitner, Dwayne D Gremler add to wishlist "Services Marketing, 5/e", recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of the book's content is to develop strong customer relationships through quality service. The book also focuses on knowledge needed to implement service strategies for competitive advantage across ... see all copies from $14.93! new only from $71.57!
6	Selling the Invisible: A Field Guide to Modern Marketing more books like this by Harry Beckwith add to wishlist Harry Beckwith, a pioneer in service marketing, provides quick, practical strategies for improving the bottom line in any business by identifying and fulfilling a client's every need. see all copies from $1.99! new only from $3.93! \| signed copies \| first editions \| SVS
7	Servsafe Essentials more books like this by Nra National Restaurant Assoc Educational Foundation (Creator) add to wishlist As food safety content becomes increasingly complex, it presents more challenges. ServSafe(R) Essentials, 5th edition was designed with managers' needs in mind. This edition has been updated to reflect the changing needs of a diverse and expanding workforce in the foodservice and restaurant industry. The streamlined delivery of food safety ... see all copies from $46.72! new only from $56.01! \| SVS
8	Milady's Standard Cosmetology Exam Review more books like this by Catherine M Frangie add to wishlist This is the primary supplement to Milady's Standard Cosmetology. The Exam Review contains chapter-by-chapter questions in a multiple-choice format to help students prepare for their state board exams. The answer key at the back of the book allows students to check accuracy and identify weak areas. see all copies from $24.75! new only from $28.99! \| first editions \| SVS
9	Discovering the Soul of Service more books like this by Leonard L Berry add to wishlist Focusing on 14 companies that stand out from the pack - including the Chick-Fil-A, Charles Schwab Corporation, Dial-A-Mattress, Enterprise Rent-A-Car, and Midwest Express Airlines - Leonard Berry identifies nine drivers of sustainable success for any service organization. see all copies from $1.99! new only from $11.00! \| signed copies \| first editions \| SVS
10	Food and Beverage Cost Control more books like this by Lea R Dopson add to wishlist This title provides a practical and applied approach to managing costs for foodservice managers and students. For foodservice managers to control costs effectively, they must have a firm grasp of accounting, marketing, and legal issues, as well as food and beverage sanitation, production, and service methods. This fully updated fourth edition of ... see all copies from $6.99! new only from $32.50!
11 view cover	Milady's Standard Cosmetology: Practical Workbook more books like this by Lisha Barnes (Compiled by) add to wishlist Each workbook correlates to the appropriate core textbook. This supplement contains detailed, interactive exercises designed to reinforce learning, and increase student comprehension. Includes fill-in-the-blank word review, matching exercises, and final review examinations. This workbook helps students reinforce practical applications and master ... see all copies from $27.06! new only from $32.05! \| first editions \| SVS
12 view cover	Milady's Standard Cosmetology Theory Workbook more books like this by Lisha Barnes (Compiled by) add to wishlist Each workbook correlates to the appropriate core textbook. This supplement contains detailed, interactive exercises designed to reinforce learning, and increase student comprehension.Includes fill-in-the-blank word review,matching exercises, and final review examinations. This workbook also contains chapter-by-chapter exercises on theory subjects ... see all copies from $35.43! new only from $39.08! \| first editions \| SVS
13 view cover	Services Marketing more books like this by Valarie A Zeithaml add to wishlist "Services Marketing, 3/e", by Zeithaml and Bitner provides a comprehensive review and analysis of services marketing issues, practice, and strategy. Utilizing the GAPS Model of Service Quality as an organizing framework the structure of the text offers part openers that sequentially build the model gap by gap. Each part of the book includes ... see all copies from $1.99! new only from $4.88! \| signed copies \| first editions
14 view cover	At Your Service: A Hands-On Guide to the Professional Dining Room more books like this by Culinary Institute of America, John W Fischer add to wishlist 'The nation's most influential training school for professional cooks' - "Time" magazine. The essential guide to the exemplary service and hospitality that build customer loyalty...and restaurant reputations. In today's competitive restaurant environment, culinary excellence is not enough. Dining establishments must offer the kind of service that ... see all copies from $9.97! new only from $11.45! \| first editions \| SVS
15 view cover	Principles of Food, Beverage, and Labor Cost Controls more books like this by Paul Dittmer add to wishlist Separated into four parts including an introduction to food, beverage, and labor cost controls followed by separate sections each devoted to food, beverage, and labor, this classic text has been updated in this new Ninth Edition. In this new edition, key terms, key concepts, review questions, and spreadsheet exercises reinforce and support readers ... see all copies from $1.99! new only from $17.96! \| first editions \| SVS
16 view cover	The Southwest Airlines Way more books like this by Jody Hoffer Gittell, Hoffer Gittell Jody add to wishlist This book offers management lessons from the world's most profitable airline. 'As a former Southwest insider, I often wondered why other organizations couldn't duplicate the business model. Anyone who wants to understand how it works should read this book' - Libby Sartain, Senior VP of Human Resources, Yahoo. 'Professor Gittell has tackled one of ... see all copies from $5.54! new only from $11.59! \| SVS
17 view cover	Becoming a Chef: With Recipes and Reflections from America's Leading Chefs more books like this by Andrew Dornenburg, Karen Page add to wishlist Written for would-be chefs and restaurateurs, this book is also interesting to anyone with an appreciation for food. For one thing, it contains recipes from establishments including Pasta From Hell (East Coast Grill in Cambridge), Potato Pie (Lutèce in New York City), Warm Blue Cheese Soufflé in Phyllo Pastry (Ritz-Carlton in San Francisco). And ... see all copies from $1.99! new only from $23.39! \| signed copies \| first editions
18 view cover	Becoming a Chef more books like this by Andrew Dornenburg, Karen Page, Mr. Michael Donnelly (Photographer) add to wishlist Written for would-be chefs and restaurateurs, this book is also interesting to anyone with an appreciation for food. For one thing, it contains recipes from establishments including Pasta From Hell (East Coast Grill in Cambridge), Potato Pie (Lutèce in New York City), Warm Blue Cheese Soufflé in Phyllo Pastry (Ritz-Carlton in San Francisco). And ... see all copies from $16.80! new only from $18.28! \| SVS
19 view cover	Dining Room and Banquet Management more books like this by Anthony J Strianese add to wishlist This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The text includes the history of dining room and banquet service, the proper techniques of service, sanitation ... see all copies from $1.99! new only from $25.00! \| SVS
20 view cover	Sales and Service for the Wine Professional more books like this by Brian Julyan add to wishlist With its in-depth coverage of the wine industry, complete with self-study material, Sales and Service for the Wine Professional is an indispensable one-stop resource for sommeliers, trainers, hospitality managers, food and beverage managers and students. With detailed treatment of recently emerging regions and a continued emphasis on the ... see all copies from $12.23! new only from $30.40! \| SVS
21 view cover	Hospitality Management Accounting more books like this by Martin G Jagels, Michael M Coltman add to wishlist Students taking their second course in accounting usually take a managerial accounting course, which takes a look at the internal workings of a company - maximizing revenue, minimizing costs and maximizing profits. As the hospitality industry continues to grow and as the business environment becomes even more competitive, it must become ... see all copies from $1.99! new only from $15.00! \| SVS
22 view cover	Interactive Services Marketing more books like this by Raymond P Fisk add to wishlist Interactive Services Marketing covers the essentials of services marketing--with particular emphasis on the theater model and the impact of technology. The text features a dynamic approach to human interactions--both in face-to-face communication as well as connecting through technology.Pedagogical tools help students synthesize the material: each ... see all copies from $1.99! new only from $46.64! \| first editions \| SVS
23 view cover	Introduction to Foodservice more books like this by June Payne-Palacio, Monica Theis add to wishlist For courses in Introduction to Foodservice Management and Introduction to Food and Beverage Service. This 10th edition of a classic text has been thoroughly revised and updated to include the latest and most relevant information in the field of foodservice management. It includes the basic principles of foodservice that can be applied to the ... see all copies from $4.90! new only from $54.99!
24 view cover	The Concierge Manual: A Step-By-Step Guide to Starting Your Own Concierge Service or Lifestyle Management Company more books like this by Katharine C Giovanni, Ron Giovanni add to wishlist Answering some of the biggest questions about the logistics of running a concierge business, this guide provides all the tools necessary to create a successful concierge, lifestyle management, errand service, or personal assistant company. From on-site, lobby, or corporate concierge services to more individual-oriented businesses, everything from ... see all copies from $17.50! new only from $17.50! \| SVS
25 view cover	Management by Menu more books like this by Lendal Henry Kotschevar add to wishlist "Management by Menu" was initially written with the idea that the menu is the controlling document that affects every area of operation in the facility. The second edition of this popular book carries that idea even further - and introduces the computer to aid the process of management by menu. The text has been revised to reflect the changes that ... see all copies from $1.99! new only from $37.55! \| first editions \| SVS

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	Professional Baking by Wayne Gisslen see all from $1.99! new only from $26.40!
	The Invisible Touch: The Four Keys to Modern Marketing by Harry Beckwith see all from $1.99! new only from $3.00!
	Culinary Artistry by Andrew Dornenburg, Karen Page see all from $11.65! new only from $17.43!
	The Making of a Chef: Mastering Heat at the Culinary Institute of America by Michael Ruhlman see all from $1.99! new only from $9.52!
	Food and Beverage Cost Control by Jack E Miller, Lea R Dopson, David K Hayes see all from $1.99! new only from $21.94!
	On Great Service: A Framework for Action by Leonard L Berry see all from $1.99! new only from $3.98!